Your Security is Our Priority
CMX employs bank-level security measures to protect your assets and personal information. Learn about our comprehensive security infrastructure.
The majority of cryptocurrency holdings are kept in secure, offline cold storage facilities with multi-signature protection and geographic distribution.
Secure your account with time-based one-time passwords (TOTP) using apps like Google Authenticator or Authy for an additional layer of security.
All sensitive data is encrypted using AES-256 encryption at rest and TLS 1.3 in transit. Your private keys never leave your device.
CMX is registered with the Financial Intelligence Centre (FIC) and complies with all FICA requirements, including KYC and AML procedures.
Our security team monitors all systems 24/7 for suspicious activity, with automated alerts and rapid response protocols in place.
Customer funds are protected by comprehensive insurance coverage against theft, hacking, and other security incidents.
Security Best Practices
Use a Strong Password
Create a unique password with at least 12 characters, including uppercase, lowercase, numbers, and special characters. Never reuse passwords.
Enable Two-Factor Authentication
Always enable 2FA on your account. Use an authenticator app rather than SMS for better security.
Beware of Phishing
CMX will never ask for your password via email or phone. Always verify you're on the official CMX website before entering credentials.
Keep Software Updated
Regularly update your browser, operating system, and security software to protect against vulnerabilities.
Report a Security Issue
If you discover a security vulnerability, please report it to our security team immediately.
Contact Security Team